Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

How long does shipping take?

Any orders received before 2 pm is shipped the same day from our warehouse in Montreal, Canada.

On average, it can take between 2 to 5 business days for you to receive your order. All products are shipped using Canada Post Expedited unless requested otherwise. You can select your preferred shipping method from within the shopping cart.

Here is a general guide for shipping times:

 

What shipping methods do you use?

The shipping methods we offer are molded around the needs of our customers. Some customers, especially cell phone repair shops, need products overnight and are willing to pay a higher price for shipping. Here are the shipping methods we provide:

– Canada Post Expedited (recommended for most orders)
– Express(UPS Standard or Purolator Ground)
– Priority(Purolator Air or UPS Fastest)

We are able to offer our customers excellent shipping rates thanks to our high-volume relationship with the above companies.

Where do you ship products from?

All products are shipped directly from our warehouse in Montreal, Canada.

 

Do I Need A Account To Place Order?

No, but the checkout is faster when you do.

What Shipping Methods Are Available?

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How Long Will it Take To Get My Package?

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How Do I Track My Order?

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How Do I Place an Order?

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How Should I to Contact if I Have Any Queries?

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Do I Need an Account to Place an Order?

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